FAQ

1. How do I say the name?

KAEDE is pronounced Ka-eh-day. Even easier than that, say Friday but with a “K”. It is the Japanese word for maple. When Makiko and I were thinking of the correct name, it best represented the feeling of the building and what we want to do; practice hospitality that we both best enjoyed ourselves in Japan and America by creating a warm welcoming atmosphere where our guests can relax and feel most comfortable.

2.  Check In/Check Out & Breakfast Times

Check-in officially begins at 2pm.  If it seems you are going to be coming in after sundown and later than we expect you, a phone call is always appreciated.  With a bit of coordination, we can often make early check-in available as well.

Check-out is 11am.  We do make an effort to coordinate and if there is a specific need regarding check-out, please do not hesitate to ask and we will do our best to accommodate.

Breakfast is between 7:30am and 9am.  Come down when you are ready and we’ll start you off with coffee, tea and fruit.

3. Do the rooms have air conditioners?

Yes. We also have Wi-Fi access, irons and ironing boards are available, as is phone service and hot and cold beverages are always to be found in the dining room. TV’s are located in KASHI, UME, and KAEDE, and we also have a 37″ flat screen in the den for all guests to enjoy.

4. Do you I get a private bathroom?

Yes, all rooms have private baths. The bath for SAKURA (The Cherry Room)  is located across the hall, but it is for the private use of guests of the SAKURA room.

5.  Cancellation Policy

With apologies, we have had to update our cancellation policy.  As of 08/18/09 please be advised that with all cancellations we reserve the right to charge a $25 deposit and any cancellation made within 10 days of the time of stay will be charged 1 night.  We apologize for the inconvenience.